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Ingrowing (or ingrown) toenails are toenails that have grown into the skin of the toe.
If you're suffering from an ingrown toenail, it's important to seek professional help. Thankfully you can visit your local pharmacy in Wales as this falls under the Common Ailments Service.
The skin around the nail may become red, swollen and sore. Any toe can be affected
but it is usually the big toe.
If you're suffering from an ingrown toenail, it's important to seek professional help. Thankfully you can visit your local pharmacy in Wales as this falls under the Common Ailments Service.
Overview and practical tips
What is an ingrown toenail?
Ingrown toenails occur when the nail edge grows into surrounding skin, causing pain, redness and sometimes infection. They commonly affect the big toe and can result from tight shoes, incorrect nail cutting, trauma, or natural nail shape. Mild cases often improve with conservative care such as warm soaks, careful nail trimming, and wearing open or roomy footwear. Persistent or infected ingrown nails may require treatment from a healthcare professional or podiatrist, including minor procedures. Early attention reduces complications and speeds recovery. Our pharmacist can provide advice and recommend suitable dressings or pain relief.
Common causes and risk factors
Home care steps to relieve pain
When to seek professional help
Prevention tips for healthy nails
When to act
Seeking Professional Advice
Seek professional help if you have diabetes, poor circulation, or a weakened immune system, as ingrown toenails can lead to serious infection. Also consult a clinician if home care fails after a few days, if the area becomes very painful, swollen, or produces pus. Our pharmacy team can advise on immediate steps and refer you to local foot care services when appropriate.
Symptoms
Identifying symptoms early can prevent infection.
Immediate Care
Immediate soaking and protection give relief.
Pharmacy Support
Pharmacy can advise and suggest products.
Infection and clinical care
Treatment Options
If an ingrown toenail becomes infected, professional treatment may include a short course of antibiotics or a minor procedure to remove part of the nail. Procedures are typically done under local anaesthetic and can provide lasting relief. Aftercare involves keeping the area clean, following wound care instructions and avoiding pressure on the toe while it heals. Our team can explain options and help with follow-up care essentials to support healing and prevent recurrence.
Frequently Asked Questions
Answers to common questions about ingrown toenails and self-care.
What causes ingrown toenails?
They often result from tight shoes, improper trimming, injury, or natural nail shape that digs into the skin.
How long until an ingrown toenail improves?
Mild cases may improve within days to a week with proper at-home care; infected cases take longer and may need treatment.
Can I treat an ingrown toenail myself?
Yes for mild non-infected cases: soak, protect, and follow gentle nail care. Avoid aggressive cutting or digging.
When should I see a professional?
Seek help if you have severe pain, spreading redness, pus, or medical conditions like diabetes.
What will the pharmacist do?
We can advise on symptom relief, wound care supplies and when to refer you to podiatry or medical services.